Collision Repair FAQs

We do recommend setting an appointment, which will generally last 30-60 minutes, depending on the damage. We do occasionally accommodate walk-ins, and an even more convenient option is our Request an Estimate Tool which you can use on your phone.

It is completely your decision to have your vehicle repaired at the shop of your choice. Richard Karr Collision strives for quality in customer service and highly trained to repair your vehicle back to factory specifications.

This is different for every repair. The original estimated completion date may change if additional damage is found, or if there are parts that are not immediately available. By the time the vehicle is disassembled and parts are ordered, we can then update you with a more accurate completion date.

All of our work is guaranteed for the life of your vehicle.

Acronym for Like Kind and Quality. Refers to a used part salvaged from another vehicle. It is inspected by the seller and re-inspected by us to assure a proper fit and excellent quality.

A Blueprint is the procedure that we use in disassembly to write a complete Repair Order. The initial estimator can only write what is visible in the original estimate. After all the broken parts are removed and all the damage is visible, a team of technicians, parts personnel and an estimator review the damage and a blueprint is written.

Right away. We have a bake cycle booth that cures the paint immediately after it’s painted. We wash the vehicle prior to you picking it up, so wash away! However, we recommend waiting 2 months before applying wax.

To help reduce the cost of rising claims we are required by the insurance companies to search for alternative parts. LKQ, Aftermarket, and Reconditioned are the alternative parts we have to use before we use OEM (Original Equipment Manufacturer) or Factory parts. Most times, because of our size and buying power, we are able to get the OEM parts at a discount to match the alternative parts price. We also assure the best fit and if it does not meet Richard Karr Collision quality we send them back and put OEM parts on your car.

Nope! Our hours are Mon-Fri 7:30am to 6:00pm. We are closed Saturday and Sunday.

The automotive aftermarket is the secondary market of the automotive industry, concerned with the manufacturing, remanufacturing, distribution, retailing, and installation of all vehicle parts, chemicals, tools, equipment and accessories for light and heavy vehicles, after the sale of the automobile by the original equipment manufacturer (OEM) to the consumer, which may or may not be manufactured by the original equipment manufacturer.

The I-CAR Gold Class recognition is the highest role-relevant training achievement recognized by the collision repair industry. It is estimated that only 10% of repair shops currently meet the rigorous I-CAR Gold Class standard.

“Vehicles just aren’t built like they used to be.” That’s right, they are NOT!! They are built so much better. Having frame damage isn’t as significant or troublesome as it used to be. With the huge advancements taken by car manufacturers and modern repair techniques and equipment, frame damage is just another procedure.